Ensuring that products from raw material to finished goods meet quality and safety standards is paramount to the operation of any business. Poor quality not only affects ongoing customer and supplier relations but also impacts the ever important bottom line of your business. However, a prefect quality control rate is near impossible to achieve and a defect somewhere in your process is inevitable, especially if you operate at high volumes.
This raises the question of how your business mitigates quality issues and quarantines quality problems that occur in a timely manner, without pulling key resources.
With Phoenix Quality, whether it’s heading off problems before they can occur with inline inspections or containing and problem solving those issues that have occur, we have you covered!
Learn about the difference Phoenix Quality can make for your business and what makes us unique in the industry.
THE PHOENIX QUALITY DIFFERENCE
The Phoenix Quality Difference is our mission: to help our clients reduce or eliminate the need for third party inspection and containment.
Ideally if we had a choice, you would never have to see one of our inspectors or a competitor of ours again. This is why we are referred to as the poison pill for the inspection business (by those that do not like us) and a proactive quality solution provider by our customers. It also, helped us survive the last recession in 2008.
To achieve this goal we have focused on a few key areas of our business:
OUR TECHNOLOGY WITH E-DATA NOW!
Our proprietary technology instantly processes and communicates customized inspection information. If a quality or production issue is identified, a picture can be taken and simultaneously sent to internal teams, the supplier or customer in real-time.The software provides instant end-of-shift statistics by part, reason, time, lot, clean point and more. Data securely captured and instantly communicated leads to more efficient scheduling, corrective action or downtime resolution, and overtime forecasting.Further E-Data Now has helped clients improve inventory control, reduce expensive expedite shipping and over time the need for third party inspection and sorting.
OUR GREAT PEOPLE
Quality people are key to the quality services we provide for our customers. By automating many of the live production activities and end of shift reporting processes, we have been able to eliminate many of the costly people overhead associated with managing data and client issues. Rather than line our pockets, we have invested this savings back into the people we hire for our customers. This cost savings allows us to offer:
- Higher wages to attract the best qualified people
- Best in class training
- Superior supervisor support to aid in resolutions
WHY IT PAYS TO CHOOSE PHOENIX QUALITY?
Here are some of the high level benefits of using the Phoenix Quality program:
ELIMINATE THE NEED FOR THIRD PARTY INSPECTION & SORTING
E-Data Now allows for instant communication of issues to Production and Quality. Allowing your teams to react to quality issues quickly before they become containment customer issues. By utilizing E-Data Now this has helped one of our Tier 1 customers reduce rejects from 143 PPM to 0 and in 6 months all our sorting services.
With E-Data Now, we have effectively reduced our containment & GP12 inspections to 35 days and can easily meet the GM <30 day criteria.
ENSURE ACCOUNTABILITY OF PEOPLE
Whether you are using temp labour service or tenured employees the E-Data Now System ensures people are accountable for their work. E-Data Now captures and brings this information to the critical decision makers, or frontline workers with the ability to trace communications from all areas of the shop floor.
INSTANT COMMUNICATION OF QUALITY & PRODUCTION DATA
Quality & Production data, be it corrective actions, downtime, SPC, quality alerts or work instructions are not lost in the chaos of running a production environment. By recording issues immediately in E-Data Now right from the floor, you can react quickly and implement resolutions before a small problem turns into a more serious recall or customer issues.
CRITICAL ACCESS TO KEY QUALITY & PRODUCTION REPORTS
Gain visibility into critical reports such as Instant I-Charts, R-Charts, X-Charts, Top 5 Failures or customer self-directed custom graphs and reports all via the cloud or exported.
A RELIABLE & TRANSPARENT SUPPLY CHAIN
For temp labour or 3rd party inspection vendors track billing to the second with hourly rate of inspection and ensure you are not being billed for ghost employees. For parts Suppliers who implement E-Data Now, you can pre-monitor suppliers inspections and audits virtually and live with traceability down to the machine or employee, containing issues before they are shipped.
like being 100% audit ready & ISO compliant
OUR QUALITY INSPECTION SERVICES INCLUDE (BUT NOT LIMITED TO):
- GP 12
- Third Party Containment (CS1, CS2)
- Incoming Inspections
- End of Line Inspections
- Visual Inspections
- Attribute Gauging
- Variable Gauging
- Final Inspection
- Inline/Offline Inspections
- SPC Inspections
- Barcode Error Proofing
- Yard Purges/Campaigns
- Quality Control Inspections
INDUSTRIES WE SERVE:
Automotive, Appliances, Electronics, Hardware & Finishes, Outdoor Power Equipment, Heavy Duty Equipment, Off Road/ Leisure Vehicles, & Agriculture/Farm Equipment